Splunk ITSI
Integration Service
Monitor your IT from the business side.
Modern IT environments are complex, hybrid and highly interconnected.
Traditional monitoring tools often generate large volumes of technical alerts, but they do not always show which business services are really impacted.
With Splunk IT Service Intelligence, e-Xpert Solutions helps you transform your existing Splunk data into a real-time view of your business services, service health, KPIs and dependencies.
Our Splunk ITSI integration service enables IT teams to detect service degradation earlier, reduce alert noise and prioritize incidents based on business impact.
From technical alerts to business service intelligence
Splunk ITSI connects infrastructure, applications, logs, metrics and events to the services they support. Instead of monitoring each component in isolation, your teams can understand how technical issues affect critical business capabilities.
With ITSI, you can monitor service health, visualize dependencies, analyze KPIs and accelerate troubleshooting from a single service-oriented view.
Why choose e-Xpert Solutions?
e-Xpert Solutions has been a trusted Splunk partner for nearly a decade.
In Suisse Romande, our Splunk expertise is recognized across multiple domains, including:
Security
Splunk Enterprise Security, detection use cases, SOC operations and security analytics.
IT Operations
Infrastructure monitoring, service monitoring, alerting, troubleshooting and operational dashboards.
Data Analytics
Data onboarding, data modelling, dashboards, reporting and business-oriented analytics.
Our team of more than 10 Splunk engineers helps customers design, deploy and operate Splunk platforms that deliver measurable value.
With Splunk ITSI, we bring this experience into a new service: helping organizations monitor IT from the business side.
What we deliver :
ITSI Assessment
We review your Splunk environment, data sources, monitoring tools and business services to identify the best starting point for ITSI.
Service Design
We help you define business services, technical dependencies, entities, KPIs and service health models.
KPI Implementation
We configure relevant KPIs using your Splunk data and align them with meaningful thresholds and severity levels.
Alert Correlation
We help reduce alert noise by correlating events and prioritizing incidents based on service impact.
Operational Integration
We integrate ITSI into your incident management and operational processes, including ticketing and escalation workflows.
Benefits :
Understand business impact faster
Reduce operational noise
Improve incident response
Leverage your existing Splunk investment
Align IT and business stakeholders
Ready to monitor IT from the business side ?
e-Xpert Solutions helps you design and integrate Splunk ITSI in a pragmatic way, aligned with your existing Splunk environment, operational maturity and business priorities.
e-Xpert Solutions SA – Geneva
CH-1228 Plan-les-Ouates / Geneva
+41 22 727 05 55
Support: +41 22 727 05 56
Under Attack: +41 22 727 05 45
e-Xpert Solutions SA – LAUSANNE
CH-1018 / Lausanne
+41 21 802 26 78
Support: +41 22 727 05 56
Under Attack: +41 22 727 05 45
